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  • Private & confidential serviceDiscreet packaging and payment
  • Genuine & branded medicationFrom our UK registered pharmacy
  • All-inclusive service - No hidden feesAll prices include shipping & prescription
  • Next day UK deliverySame day delivery in London

Delivery

Shipping MapAs part of our secure delivery service, OnlineClinic offers free delivery to all of our customers all over the world. You may even be eligible for our new same-day delivery service, depending on where you live in London. Please note that we do not ship any medicines to the USA.

UK delivery

If you order within the UK, your order will be sent using Royal Mail's Special Delivery service, a free service which guarantees delivery to any destination within the mainland UK by 1pm the following day (including Saturday), providing orders are placed before 4.30pm Monday to Friday. If you place an order after 4.30pm on Friday, it will arrive on Tuesday.

Your package will require a signature, and this can be from yourself personally or a family member/friend.

Age Verification

As an online healthcare provider, it is important that we confirm your identity and that you are at least 18 years of age. Checks are carried out against information you provide including but not limited to your name, address and date of birth on national identity registers at the time of registration and may be carried out on future occasions should there be any discrepancies in your details as time go on. To make the process as easy as possible, all checks are carried out behind the scenes as part of the registration and ordering process, requiring no action on your part. However, it is important that you provide your personal address, even if your delivery address is different, at the time of ordering.

Should we be unable to verify your age based on the details you have provided, you will be contacted by a member of our patient support team to discuss other options to verify your age.

The age verification services for OnlineClinic are provided by GBG Group plc.

Same-day delivery (Mon-Fri)

If you need to get your treatment urgently, we're able to offer you our premium same-day delivery service. The cost of the service is based on which zone your address falls into, as per the details below:

  • Zone 1 - London postcodes (N, E, SE, SW, W, NW, EC and WC) - Free
  • Zone 2 - Non-London postcodes within the M25 - £19.95
  • Zone 3 - Outside the M25 - £39.95

Please enter your postcode to see if you are eligible for same-day delivery:

Postal Code: *

Packaging your order

At OnlineClinic, we have the highest respect for your privacy and we understand that you probably would not want to have details of the contents of your order detailed on the packaging. This is why we send all of our orders in tamperproof boxes which will not mention either OnlineClinic or the contents on the outside of the box. This box is then sent to you in a standard courier envelope, which again will not contain any information about the contents. It will simply state your name and address, a tracking number and logo for either UPS or the Royal Mail and a return address.

How to track your order

UPS Logo Please enter your 18 character tracking reference:
e.g 1Z5797X12345678911
Don't have your tracking reference number? Click to login your account
Please enter your 13 character tracking reference:
e.g AA 0001 0001 9GB
Don't have your tracking reference number? Click to login your account

Your package will require a signature, and this can be from yourself personally or a family member/friend.

Select
medication
Fill out our medical questionnaire
Doctor issues prescription
Medication sent from pharmacy